Coronavirus. None of us saw it coming, none of us could have predicted the impact it would have, and none of us would wish the consequences of this pandemic on anyone.
These are uncertain and worrying times for us all. Lara and I would like to take a moment to wish you well and send you love (from a distance of course). We’d also like to thank those who have been enquiring about our health and happiness during this time. We are doing ok; there is an element of comfort in knowing that we are all in this together and will work through it together too.
Many of you have been asking about Country Bumpkin Yurts and how this pandemic will affect the bookings made with us this year. Read on for our answers to the key questions…
1 – Are you open?
In line with government guidelines, we have closed the yurts for the time being. The government is trying it’s best to discourage unnecessary travel and to reduce the spread of the virus. We wholly support this and will continue with the closure of our yurt glamping site to help protect people for as long as we need to. It makes sense; social distancing in a shared yurt with friends and family is near impossible. We can’t deny that we are sad to be closed though, especially when we don’t yet know how long these measures will be in place.
2 – What if I have booked a yurt?
We’re sorry that this has happened at a time when you were meant to be enjoying a glamping break!
We’d like to reassure you that your booking will not be lost. You are more than welcome to move your holiday dates so that you don’t miss out. Think of it as simply putting holidays on hold until a future date. There is no charge for rearranging your stay.
We understand that with everything going on, rearranging your glamping trip may not be at the top of your list so there is no need to do anything right now. You can choose your new dates whenever you are ready. When you have new dates in mind, just let us know.
3 – What if I need to cancel?
We understand if rearranging isn’t possible for you. It’s hard to arrange time off and coordinate a group of people at the best of times.
Here’s a reminder of our cancellation policy:
If you cancel up to 1 week prior to the booking start date, we will refund 50% of your payment. If you cancel within 7 days of the booking start date, all monies which have been paid will be forfeited.
We are at the end of the phone or email if you’d like to discuss your booking further (or if you simply fancy a chat). We will keep you updated as and when things change. Following us on Facebook is a good way to keep in the loop.
4 – Are you still taking future bookings?
Yes we are. All available dates are accessible to book via the bookings page on our website. Have a browse for inspiration and get in touch with us via email.
Finally, we hope you are finding moments of peace within the current chaos. Whilst we cannot go glamping, let’s make the most of nature in our gardens and out of our windows. The beauty of The Great Outdoors has not been put on hold. Thank you, again, to everyone for their support and kind words. We will ride this out together and rise-up afterward.
Look after yourselves and we hope to see you when this has blown over.
Jen and Lara